How Ocean Waves Inn streamlined their operations by utilizing aPerfectStay
About Ocean Waves INN
Situated on the island of Gaafaru, Ocean Waves Inn features three beautiful modern, tranquil, elegantly furnished, air conditioned rooms, (2 Double & 1 Triple), fitted with a wardrobe, desk, Satellite Television and ensuite. All the rooms have direct access to the indoor common lounging area, round the clock reception and finally an enclosed outdoor lounging courtyard.
Solutions Offered
- Property Management System
- Channel Manager
Challenges faced before aPerfectStay
Ocean Waves Inn faced numerous hurdles while managing its operations on multiple platforms. The manual process of updating bookings on Excel and Google Sheets led to inconsistencies, which occasionally resulted in overbooking issues. Moreover, keeping track of reservations became increasingly difficult for the team, which could lead to potential customer dissatisfaction.
Integration to aPerfectStay
aPerfectStay offered a solution to their challenges by providing an automated system for updating bookings across all channels simultaneously.
Brief
Ocean Waves Inn
Maldives
1. Channel manager Synchronisation
2. Easy-to-Use PMS
Operational Benefits
- Bookings across channels were automatically synchronized. This eliminated the need for manual updates on Excel and Google Sheets, reducing the likelihood of errors and overbooking incidents.
- Increased operational efficiency by offering a centralized dashboard, allowing the team to easily view and update bookings in real-time.
Future Growth
Ocean Waves Inn expressed optimism that aPerfectStay would play a crucial role in attracting more guests in the future. The streamlined operations provided a solid foundation for accommodating growth