Flow State Technology Privacy Policy
Flow State Technology is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand how we collect, use and store your personal data. The Privacy Policy, as well as the Cookie Policy is incorporated into and made a part of our Terms and Conditions of Supply. By accessing or using our Services, you agree that you (or your parent or legal guardian) have read, understand, and are bound by the terms and conditions set forth herein.
For the purpose of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, the data controller is Flow State Technology located at 150-152 Fenchurch Street, London, EC3M 6BB.
INFORMATION WE COLLECT AND WHAT WE USE IT FOR
We process following categories of your personal data when it is necessary for the performance of a contract between you and us: your salutation, first and last name, email address, billing address, telephone number and payment card details.
We will also process the above categories of data for the purposes of our legitimate interests set out below:
DISCLOSURE OF YOUR INFORMATION
We may need to disclose your personal data to our Business partners, suppliers, and sub-contractors as follows:
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
INFORMATION SECURITY
We use cyber security best practices to prevent the unauthorised use, access, or disclosure of your personal information. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL/TLS technology and card data are processed by PCI compliant payment providers.
You can help protect your online personal data by following these safety tips:
YOUR RIGHTS
You can withdraw your consent and opt out of receiving marketing emails from Flow State Technology by following the instructions in the email, or by logging into your online account, going into "My Account" under the heading "My Preferences".
Please note that if you decide to opt out it may take a few days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails confirming transactions.
You have an option to correct and update your account information when you are logged into your account.
You have a right to access, rectify or erase personal data we hold about you. You also have a right to restrict processing of your personal data, right to object to profiling for marketing purpose and right to data portability. If you are the customer and you would like to find out more about your rights or exercise your rights, please email us on info@aperfectstay.ai or call us on +4420 3701 3010.
From a guest experience perspective, we have found that guests using aperfectstay have found the app incredibly useful in helping them become better acquainted with surrounding area, using appliances within our apartments and has encouraged guests to take advantage of our in house services.
Mo AdelOperations Manager, thesqua.re