1Revolutionize Guest Experiences with Our Digital Concierge Software

Create a new revenue stream, enhance guest loyalty and improve guest experience with our Digital Concierge Software

Key Benefits

Convenience and Accessibility

Using our digital concierge software, guests may access hotel guest services and information at any time, directly from their mobile devices. Guests can easily make requests before arrival, during their stay, or after check-out.

Personalized Service

Our Hotel concierge app provides specific suggestions based on user preferences and past behavior. This enables hoteliers to increase guest satisfaction, encourage loyalty, and leave a lasting impression.

Powerful Sales Platform

Our concierge software allows you to build a second income stream by upselling additional services like spa,cab service,etc. You can take payments at a low cost using stripe and earn up to 30% commission on sales through third party services.

Effortless Communication

Our guest app allows you to deliver custom messages and offers based on the preferences of guest profile. You can handle special requests and provide emergency assistance during unexpected situations.

Key features

Upselling and Streamlined payments

Hoteliers may increase revenue by providing extra services like room service, early check-ins, extended stays, and additional cleaning with the use of our concierge software. Guests may order these services directly through the app, which includes secure payment options built-in.

Pre-Arrival Form

The guest app allows passengers to fill out a basic pre-arrival form, including room preferences, desired amenities,etc. This enables a quicker and more efficient check-in process upon arrival, saving guests time and effort.

Live Chat

Guests can get immediate answers to their queries through the live chat feature. From asking about local attractions to resolving room-related concerns, live chat ensures a seamless and stress-free experience.

Help Section

Guests can use the app to easily create support requests for any concerns that arise during their stay. Whether it's a maintenance issue or a request for assistance, the app makes sure customer issues are addressed right away. Property owners or managers can keep a close contact with their guests.

Real-time Feedback

Guests can share their feedback immediately through the app.Positive reviews not only enhance your reputation but also attract future bookings.Hoteliers can take actions for any negative feedback and provide the suitable solution.

Reduce Call Out Expenses

We know there is nothing more frustrating for a serviced apartment provider than needless call outs that waste time and money. In House guests can share and report issues directly to your maintenance team through our app - meaning more time for fixing larger issues than showing people how to use appliances.

From check-in to check-out — transform your guest experience with seamless communication and personalized service.

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Frequently asked questions (FAQs)

A digital concierge is a software or app that assists customers with their hotel stay by offering information on the hotel's services, attractions, and additional facilities. A hotel digital concierge software helps guests resolve their queries and notifies staff to take action. Concierge software gives hotel concierges the resources they need to meet the demands of guests as well as staff.

The most effective approach to delivering an exceptional guest experience is through seamless smooth interactions. Make the guest's journey as comfortable as possible by providing some unforgettable additions. A digital concierge ensures that guests obtain the information they require on time and efficiently by responding to requests quickly and personally. Digital concierge is cost-effective, quick, and provides personalized services.

It is a one-stop solution for property owners who want to improve their guests' experience. Using the digital platform, concierge software delivers a more efficient and personalized service. The hotel digital concierge allows guests to make reservations for restaurants, spa treatments, and other hotel facilities. It also helps simplify the booking process and guarantees that guests can easily reserve their preferred services.

The benefits of a digital concierge are- Reduced costs, personalized service, instant problem resolution, Increased revenue, Brand awareness, Guest satisfaction, and Improved staff engagement.

Digital concierge assist guests by offering a more efficient and personalized experience. It helps in managing check-ins and outs, booking amenities and activities, and buying services directly from the mobile app. Personalized suggestions based on individual preferences improve the guest experience.

Here are some crucial considerations to consider before deploying hotel concierge software-
  • Integrations
  • Pricing
  • App type
  • Security
  • Reporting and analytics

Check the price of aPerfect Concierge. here.

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